Subject: Regarding LIVE demo of new microwave oven
Respected Sir/Madam,
It is brought to your kind notice that we are feeling very sad on purchase of one no 23 litre microwave (Model EK23CSl4 S. No 0052) on dated: 04.11.10 (before Diwali) from M/S PINKY ELECTRONICS, SCO 113, Sector 22-B, Chandigarh-160022 vide invoice no: 9231. Till date no person/representative of Electrolux visited our premises regarding live demo of equipment. The person visited in third week of Nov. from Chandigarh service centre was from LG who do not have thorough knowledge about ELECTROLUX panel functions. Moreover it is also brought to ur notice that no body knows about the cooking classes venue.
I have requested many times to Mr. Rajiv of M/s PINKY ELECTRONICS.It was promised by him that after Diwali our representive will come to ur house for LIVE demo of new microwave oven. Till date no representative visited as date 02.12.2010 was given.
I have also registered complaints at 017239404040 (CHA 1211000900, CHA 1811100142, CHA 2511100042) but there is no response till date from there represtatives.
I also made contact with Mr. Rajeshwar (9780010410) but no positive response given by him. He asked me to make contact with area incharge Mr. Rajesh (9780010505). After explaining my problem to him. He asked me to send him the complaints nos through SMS which I have already sent. But no person visited.
I m feeling very sad from poor services provided by them.
Hope for better response from ur side.
Bhupinder Singh
#143, T-5/NUHON COLONY,
PO :-GHANAULI, RTP, DISTT.ROPAR.
Punjab, PIN 140113
Ph 09646110861
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