Dear Sir/Madam
As per the telephonic conversation on cunsumer care centre the written complaint /request is mentioned below for your kind consideration and time bound solution of my request.
I have purchased Exide Car Battery from Dashmesh Batter & Inverter Shoppe
Address: Shop No. 10 MDU Shopping Plaza Near Power House Delhi Road Rohtak. Battery bearing Sl No. EM35 R Sr No. 329347 dated and invoice No. 282 dated 27/05/09 costing me Rs. 2700 (Two Thousand Seven Hundred Only.
Now the battery is non operational since last one month or even more then one month. I have raised the complaint for the same with dealer and the customer care of Exide battery in Rohtak. Dealer refused to repair or replace the battery and even behaved in irresposible manner. There after I have approached to the customer care of Exide and he stated that only dealer can repair or replace the battery. since then one month is over i am running in between dealer to customer and care reverse. Till todate my problem is not sorted out by any of them. They have just ignoring me and they harrashed me mentaly and physically too. Now I can not take more and give up my self and gone to District Consumer Forum.
A friendly lawyer of Consumer Forum suggested me to raise a request with you peoples and I am doing the same to get help in the above cause of concern.
My daily schedule of working is getting hampered due to the abvoe problem.
Behaviour of the dealer is totally irresponsible.
Therefore it is requested that please look into the matter on urgent basis and reply be forwarded to me at the earliest.
Waiting for a positive response from your side at the earliest.
As if my problem is not sorted out within 48 hrs then there is no option left with me to raise my concern in District Consumer Forum.
Thanks and Regards.
Harish Gaba
Mobile : 9812075781 / 9467713507
[email protected]
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