I TOOK A COONECTION WITH AIRTEL POST PAID WITH NO 9618180023. I LOST THE MOBILE PHONE AND BLOCKED THE CARD AND ALSO REQUESTED FOR CLOSURE OF THE ACCOUNT AS I WANT TO AVAIL A PRE PAID AIRTEL CONNECTION. AFTER TWO MONTHS WHEN I VISITED THE VIKRAMPURI AIRTEL OFFICE TO PAY MY ANOTHE AIRTEL CONNECTION I WAS TOLD TO PAY BILL FOR THIS MOBILE NO AND SAID THAT I HAVE TO SUBMIT SOME PAPERS TO CLOSE THIS ACCOUNT. IMMEDIATELY I GAVE THOSE PAPERS AND FILLED YOUR FORM FOR DISCONNECTION AFTER ADJUSTING THE ADVANCE AMOUNT. I WAS ASKED TO PAY AN AMOUNT OF RS.1492.00 TO CLOSE THE ACCOUNT. THE SAME WAS PAID BY ME ON 25.08.2011 THROUGH MY DEBIT CARD. THE GENERATED RECEIPT NO. IS 30-16508354. BUT TO MY SURPRISE I RECEIVED A BILL FOR RS.497.58 WHICH IS GROSS MISTAKE AT YOUR PART. I WAS FORCED TO GO TO CONSUMER FORUM IF THE SAME WAS NOT SETTLED WITHIN A WEEKS TIME.
D.S.LAKSHMI NARAYANA
9618180014
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