I have an FABER HOB DF 4MT SS 256 WITH CHASSIS NO 060563089 purchased from VIJAY SALES AT Prabhadevi on 19/6
On 7 aug your maintenance agency Prompt services, navi mumbai 400706 had sent an person named Mr Shivkumar for servicing the hob at my residence, he did not clean the entire hob properly which i got it done from him by forcing him to do it, then he had to replace the 2 nos faulty lighter which he did by only replacing one new & the other one by using an old lighter removed from any other hob & was charging me for 2 nos of new lighter in addition to 850/-- for service charges. He only reduced the charges when i found out that he has been using old used spare parts.
When we call company authorised service centre is this the service we get from the service centre?
Please look into the matter @ reply immediatley or else i shall be forced to goto the consumer forum
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