Godrej / Refrigerator
Poor quality of door handle

Respected Sir,

I had purchased Godrej Eon Refrigerator (Double Door) from Capital Electronics, 48 Kishan Ganj market, Delhi 110007 on 2.5.10, wide Invocie no: 9610. Within one month the lower portions door handle was broken. On my complaint to the dealer a person came from companies service station, came and told us that as this is plastic part and not covered under the guarantee of product and we have to pay Rs.400/- for replacing the handle.

And When I had asked if I will replace the handle what is the guarantee it will not get break again, is their any assurance of quality for particular period. The answer is NO, it has no guarantee.

After few days i got a call from comapny office and they told me that they will solve my problem vry soon but now its five months and their is no hope that they will solve the problem.

MY request to the concerned authorities that please look into this matter.

Regards

Rakesh Chawla