Dear Sir,
I booked a complaint No: 625591 before 3 months with the Local Franchise (93270 16904) at Mehsana (North Gujarat) regarding rusting to my Refrigerator and requested them to replace the door as per Guarantee.
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After verifying the Purchase bill and the piece by the representative of the franchise at my residence at Mehsana, he assured me the replacement very soon.
After a period of 15 days, I contacted them and in reply they replied me to wait for some days.
I was reminding them time and again but nothing done on the counter part.
In the meanwhile I managed a Contact Number (9724341017) of Shri Divyeshbhai, who is looking after customer grievance at Gujarat and contacted him. He also kind enough to assure for the same but to my surprise he advise me not to write to any authority at H.O since as per him after all he is whole and sole at Mehsana as far as my grievance is concern.
But till date NOTHING HAPPENED CONCRETE, I am bearing status-quo of my complaint.
Hope now onwards I will not be given any chance to write further at any level and my complaint will be sorted out as soon as possible without any further delay.
Jayesh Raval
6, Chakeshwari Flats,
T.B.Hospital Road,
Mehsana-384002
Mobile : 91 98 24 05 39 58
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