Dear sir,
I have purchased a refrigerator from Vasanth & Co bill no:10310000035114 on 3/1. Model no. EON TE GFE26CY (243L). The product started giving me trouble and I made a complaint in April. Mr. Sayeed from Sree Sastha Electronics attended, job no.318325 and I was given a bill of Rs. 400 1200 which I paid. Again cooling did not take place and I made a II COMPLAINT. From Sastha Tech. came for three times on different days as cooling problem was not rectified. Automatic defreezing was also another problem. Without even discussing, they had fixed the black stand at the back of the fridge for defreeze. I have paid Rs.1700 for the same. job no. 329782. Now, water is flowing from inside the fridge and fungus growth inside is causing a mess. Whole day, I have to clean the water on the floor. Now again the cooling is a problem. Only the freezer is working. There is no cooling in the refrigerator. Within few years of purchase, I have faced so many problems. Since, the piece you have given us is a defective one, I request you to replace with a new piece. I have had a very bad experience using Godrej product.
Thanking you,
D.SEKAR
No. 24, V.O.C. Colony, Racheal Apartments, Aminjikarai, Chennai - 29. Ph. no. 9444606016, 044/23743027.
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