I, Mrs. Sandhya Rani Badapanda, W/o Naba Kishore Badapanda, Quarter No. – E-3/1, Barrage Colony, Jagatpur, Cuttack, beg to inform your kind notice that, I have purchased one Godrej washing Machine from L.P. Electronics (O) PVT. LTD., Metro Plaza, Buxi Bazar, Cuttack on 11-03 invoice no. – 33c -578, Model No – G.W.S – 7501 & serial no. 4D 6207011864 (Bill Enclosed).
From the date of purchased seven times problems have been arises such as Spin Motor replaced, washing Motor Belt replaced, Drainage pipe replaced & Timer replace Dry Bucket has not been moved etc. Besides this the washing section has not been given better wash.
I have given several complains to Laxmi Service Centre, Near Madhusudan Law College, Station Bazar, College Square, Cuttack – 3 & L.P. Electronics, Buxi Bazar, Cuttack for rectified the defects within the warranty period. There are so many defects have been arises in this washing machine. Six no. service reports have been enclosed here with for your reference.
Previously I have one Godrej Washing Machine containing 5.5 Kg. Capacity but any defect has not been arises within 6 years & gives better service. After exchange of the same, the new machine has been purchased. It is observed that due to manufacture defects, the machine has frequently defunct & not given better washing service. Warranty period has not been over. So the same may be replaced & new Washing Machine may kindly be given to me within fifteen days of receipt of this letter otherwise I shall take the shelter for court of law in order to get proper justice.
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