I am Mohd Shaukath, one of the Airtel Postpaid customers using 98660 14800, which was disconnected as I have not paid the bill Rs. 2355/- before disconnection according to the SMS that I received on May 8, which I noticed on July 28, as I was hospitalized in the end of July in Care Hospital, Nampally, for replacement of Mitral Valve of my heart and presently taking rest, going to join my duties from September 1 onwards. Meanwhile, one of the Airtel executives called me up and told me to pay at least Rs. - to get the number reactivated, which I paid on July 30 with receipt number 104-10839661 and cust a/c number 104-100679143, but they have not reactivated my number.
Being a service related employee, I have given my number to so many customers and if that number does not work, my personal reputation as well as my company's reputation will come down.
I requested them number of times through calling them and sending them mails to ([email protected]) asking them to look into the matter, react positively and reactivate my above stated number as soon as possible so that I can continue my normal lifestyle by being in contact with my customers.
Whatever the balance amount is there that I will pay once the number gets activated.
So far, no response from that end...
[email protected]
Hyd
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