Dear Sir,
I hope anybody from Hitachi read my mails. today your engineer (Prakash Contact no-9909099197) visit my home but not solve my problem. He told I have no solution. Your area manager (Mr. Yagnesh Patel Contact No-9376093100) not reply properly. He told what is your problem? I send person your home, my duty is over. When I ask for replacement, He told I have no solution. When I ask any senior of Hitachi person's contact noumber. He replied I have no idea. So I want your CEO number, if he is not deaf.
On 5/11, dhaval dhorajia wrote:
> Dear Sir,
> Today I received your response, but still my problem is not
> solve.
>
> I tried this no. Tel : 91-79-30144800 but not received any body my call.
>
> I also talk with Jignesh Patel (9376093100) Hitachi representative. I
> called him instated of he call me. But he also not given satisfactory
> answer. Please give me your responsible senior officer of customer
> care in INDIA.
>
> On 5/11, dhaval dhorajia wrote:
>> DEAR SIR,
>>
>> I PURCHASE HITACHI AC TWO MONTH FROM NOW. AFTER 20 DAYS IT
>> STOPPED
>> COOLING, WHEN I REGISTERED COMPLAIN TO YOUR HELP AND FOUND THAT THE
>> GAS FROM COMPRESSOR WAS LEAKED AND THEY FILLED IT. BUT AFTER 10 DAYS
>> THE SAME PROBLEM HAPPENED TO ME. AND THIS TIME SUPPORT PEOPLE CAME AND
>> CHECKED THE AC WITH THEIR METHOD BUT THEY ARE NOT RESPOND PROPERLY.
>> THEY ARE GIVING ME STEP BY STEP DELAYING REASONS AND NOT TAKING IT. MY
>> PROBLEM IS REALLY A MAJOR ONE. THIS IS THE TIME WHEN TEMP RISE TO 40
>> DEGREE AND VERY HOT IN NIGHT ALSO. I FACED LOTS OF PROBLEMS FOR BUYING
>> THE PRESTIGIOUS AC LIKE HITACHI.
>>
>> PLEASE SOLVE MY ISSUE AS SOON AS POSSIBLE AND IF IT HAS MAJOR PROBLEM
>> THAN REPLACE YOUR PEACE WITH OTHER ONE.
>>
>> PURCHASE DETAIL:
>>
>> MODEL: HITACHI -SPLIT AC 1.53 TON-5 STAR ACE CUTOUT Rau518hrd
>>
>> PURCHSE DATE:-28 FEBRUARY
>>
>> BILL NO-S04316 R001
>>
>> PRIZE-39010.20/- Rs.
>>
>> PURCHASE FROM: RELIANCE DIGITAL RETAIL LIMITED
>> NIZAMPURA ROAD, VADODARA -GUJARAT-390002
>>
>> THANKS,
>> DHAVAL H. DHORAJIA
>> A-4 YOGINAGER TOWNSHIP,
>> OPP. RAMAKAKA TEMPLE,
>> CHANI,
>> VADODARA--391740
>> GUJARAT
>> MOBILE NO-9427357360
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