Sir, Two years back I purchased an IFB Washing Machine (Model: SENORITA plus). No one has turned up for any periodical service from the company /or sales point since the purchase. One time the machine itself fell down on running speed and as such the water inlet-tube was damaged. On my complaint, one person came and replaced the tube and charged Rs.500/- as cost of the tube plus labour as extra despite it was said to have been under warranty. Since it fell down, we have been facing a problem in front door locking. Now the water pumping system has failed to pump out the dirty water, even no SPIN. While contacting the Dealer, the Technician informed that it would cost Rs.3000/- for the replacement of pumping motor, door lock plus service charges. Is the charge correct? Now the IFB Washing Machine became unuse. I seek your guidance. My contact No. is: 9842603646 / 9486931188. Thanking you, / Vinayagam Pillai K, 63, Sri Chakra Avenue Phase-II, Natarajapuram Road, Annamalainagar, Chidambaram-608 002, Cuddalore District, Tamilnadu.
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