I have PHILIPS TV and I got it repaired last month but again there is some problem in it. I again logged complaint on call center 18001022929 and got the complaint number 422303 on the name of " kuldeep Kandari' dt 17/09. This complaint is assigned to local service center"KRISHNA SERVICES" but till date no body has came to my residence or given me a call. Infact I had called them for 7-10 time asking that when your person will come to repairs the TV always they replied that today some one will come but atlast no one came. Today I spoke to Mr. Bakshi, he also told that his person will come by 6-6.30 p.m but no body came.
I think I have to contact consumer court reporting that PHILIPS company is having tie ups with these kind of Service Center who doesn't care for customers and they give faake commitments to the customers.
I hope necessary action will be taken against that person or Service Center.
Also I hope for the revert for this.
My contact details are:
Contact No: 91 9913639011
Email Id: [email protected]
Regards
Neetu Kandari
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