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Non Delivery of Product

I ordered Whirlpool 20 L Solo Microwave with Reebok Watch and Starter Kit on 4th June. Since this is a branded heavy produyct, I was asked to go for 'Cash Before Delivery' Payment Mode. I made the payment on 7th June through Courier service. and after waiting for more than 20 working days, i didnt get the product even filing a complaint no 5108438.

Finally, I have to ask for cancellation, Request # 5329298, on 1st July for which i still didnt get any response.

Please find below my contact details & the purchase details:

My contact details:

Name: Abhishek Jain

Mob. No. : 09650807313, 9999640551

Address : 1/5864, East Rohtas Nagar Shahdara Delhi-110032

My purchase details:

Model No.: Whirlpool 20 L Solo Microwave with Reebok Watch and Starter Kit

Order No. : 704040136

Suborder No.: 74271094

Value: Rs. 3399/-

Complaint No. 5108438

Cancellation No. 5329298

HS18 is not bothered about the delivery of the product if the payment is made in advance.

Awaiting your perusal at the earliest.

Regards

Abhishek