HP Deskjet F4288 All-in-One Printer
Cartridge are not working

Shaikh Fazal Faiyaz

E-Mail: [email protected]

Date: 07 April

To,

HP India Pvt Ltd

India

Subject: Complaint Number: 8037316510 for Problem with Color Cartridges of HP F4288 Printer, Serial Number: CN96J571N3 & Model No: CB656D.

I’m Fazal Shaikh from Mumbra and I had made complaint regarding my color cartridge is not giving print outs in color for the above printer and i have been recommemded to go for the cartridge check in Ingram Micro in Vikroli authorised center for HP Printers with my issue and they have rejected my application for replacement by saying for the sceond loss of weight and i have explained i have not used more than 8 to 10 pages that is only sample pages to check the printers and from the date of purchase printer i’m not able to use it and in my computer when i check it still shows a level 50% in color cartrigde and i can show with a proof but the person representative are not helpful to me and during the technical help from HP while filling a complaint no 8037316510 the techinical assistant did some test by pressing together cancel key and switch on for less than 10 second and we did that for 5 to 6 times but not able to get the print out of the confirgation page and the call center agent told to go with cartridge and their will not be any issue configuration page and Ingram Micro rejected my application by saying we cant further push yr application for consideration because you dont have properly document to relog your case.

Ingram Micro case id: ININDARC33001001900

Arc: INDARC33

Case date: 04/06

I would like to bring into your notice if my application is not considered for the above problem i have to take the help of media to disclose the service of HP which is worst in India.

Please i need some good assistant from HP and help from HP for taking necessay action on issue and i have attached a previous 2 complaint letter which i have submitted for the same issue to Ingram Micro Vikroli.

Hoping for the favourable reply.

Yours Faithfully,

Fazal Shaikh

Enclose:

1) Complaint Number 8037316510 application

2) Complaint Number 8029086691 application