Inconsumercomplaints.com » Electronics and household app. » Review / complaint: HTC - Service Centre - Borivali / HTC Touch Screen - Dead | News #281390

HTC - Service Centre - Borivali / HTC Touch Screen
Dead

HTC Touch Screen Mobile nos 9769965650 battery life very poor not even 2 Hrs, got in touch with various Service Centres and the rates (varying between Rs 900 to Rs1300/- used to vary in Mumbai, when was in Delhi (Dec / Jan got in touch with the HTC Service Centre and was told that there was a close by HTC Service Centre near to GT Road, on going all the way there and during discussion they indicated that there is no stock and the price is just Rs 300/- was taken aback, again got in touch with HTC Service Centre who then guided me near to Defence Colony market, who replaced the battery for Rs 300/-, was happy even though was put into some trouble due to the distance I had to travel from one end to another, never the less was happy but was just shortlived when I returned to Mumbai the next day the battery which was fully charged got discharged within two hours again, when called them up they guided me to their Borivali Service Centre who replaced the battery, but the problem persisted. They replaced the Mother board and loaded a software of 6.1 which I had doubts of it's genuinity as well as its function, though this was replaced free of cost, had to return again after few days as there was some problem in the eharing and they loaded a patch, by this time it was March, was happy witht eh same for some time and again this started giving me problem in the month of May for which ahd made atleast 4 trips, they kept on indicating that the person who is to do it (Neeraj) was not available, somehow managed to get hold of him in July on a Saturday that is the 23rd July who reloaded the software, and then the big thing happened that the phone went dead on the 24th, as have lost all my nos now wonder what to do with such a pathetic product. Please help out, though HTC has been doing this free of cost I just cannot afford to keep on running after the services because of the quality of product or the services rendered, should I go for a legal post and drag the company to Court.



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