Dear reliance,
I have been using reliance mobile service since last 10 years as it is best service provider and my home people are also utilising this service. But since last 6 months I am facing the network problem. My cell no. is 09334740800. I had lodged about 6 - 7 complaints to the RIM customercare (*333) but it was of no use they used send me the message that the problem will be resolved in 14 days. And after 14 days they used to send me the message that your problem has been resolved but problem still existed. I don't know why the technical experts are not taking care of the customer complaints.
The problem i discussed with them that I am a Scientist in Mahavir Cancer Sansthan, Phulwarisharif, Patna -801505 and I have been provided residence by the hospital at Mitramandal Colony (opp. Former M.P. Sadhu Yadav), Anisabad, Patna and this area is junction between Phulwarisharif and Anisabad as both the RIM towers are at the mid regions of these localities. But, our area at junction of both of the towers is facing major problem of Rim network. Although, I have changed the handsets but it is of no use. The technical authorities also admitted that the problem is there in that area. And, its not me but many of the RIM users are facing the problem such as 9334010394, 9304450602, 9334490790 etc.
Plz look at this matter seriously and kindly solve the problem at the earlist. I hope you will consider the matter seriously.
With regards.
Dr. Arun Kumar
scientist- I
Mahavir Cancer Sansthan
Phulwarisharif
Patna - 801505.
Res. Address.
Dr. Arun Kumar
c/o Er. L.N. Roy
(Opp. Former M.P Sadhu Yadav)
Mitra Mandal Colony
Saket Vihar, Anisabad,
Patna- 800002.
My e-mail- [email protected]
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