IFB
Service during AMC

I am Pankaj Rathod from Arakkonam, Tamilnadu, India. I paid for Annual Maintenance Contract of my IFB Microwave Oven on 06.09.2010 to IFB service Person. My oven got faulty before three months and since then i have been lodging a complain online, and calling their customer care. The service person named Siva comes and makes me fool by telling that i will come with the spares next week and then he comes after a month, when complained for four to five times. IFB sevice department want to just pass the time so that my AMC period expires. The product they sold to me got faulty just in 14 months and now since three months i have been complaining and also paid for the AMC but they are not turning up for the repair. Purchasing a IFB product was one of the biggest mistake i made and suffering since then.