IFB
Service and repai

Hi! I am Chhaya from Vastrapur, Ahmedabad. My washing machine, IFB, Sanorita 5.5kg front loading has problem of rinsing and drying. Machine runs, but cannot do rinse and dry. I tried to call autorised service centre after registering complaint with complain no 5215438, (before two days), no body has attended my call. Then again I reminded them, they reminded (so called..) the local service person. I called and got their ph no which is not correct. Company has no idea where their authorised service person is located in Ahmedabad (what a shame!!!) and no idea how the company make that person a local authorised service person when company has no idea where and how he is working!!! Is it funny or shameful or highly non professional??? I got diffrent numbers like Mr Paresh, local service center: 9376769555, 07926752294, 30002153, 30005412 and so on.. local area manager: Mr Jadav 9328893555...??? and none of them responding ..

so where the customer go?? to unathorised service center??

reply immediately.

regards,

chhaya