I bought an IFB dishwasher which is brand new. I have not used it even once. First time when I started it, the water couldn't flow in, called the service center. The technician came and said the salt container is spoilt. The container sits totally inside the machine and can't be seen from outside. To take it out it took them 2 hrs. Then he claims that it is spoilt by rats. In my house we do pest control on a regular basis and there are no rats. How a rat can even go inside the machine and spoil the part that can't even be seen? My machine is still under warantee but they have refused to fix it. They are asking me yo pay for the replacement part.
I have used IFB dryer for 3 years and it works wonderfully. I never needed any service for it so I had not expereinced IFB service. I trusted their products but after this experience I am never buying IFB again. I would suggest the same to any consumer who i considering IFB products to say think about their poor customer service before buying.
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