I had purchased a washing machine model Executive Plus from M/s IFB
It is still under warranty. It started water leaking from the botom. Lodged a complaint no.4206228 on 02.03.2010 at their call centre number provided. Till date no action has been taken despite the fact their engineers visited our house twice and gave us assurance to replace a defective part which has not yet been replaced despite our numerous complaints at their call centre and franchise M/s Laxmi Services shop no. 7 Chauhan market Dadri Road Sector 44 Noida.
Their man named some Mr. Sen, receiving the calls at telephone no. 0120-6484187 has stopped receiving our calls.
I feel cheated having purchased FBI product.
No one is giving details of Senior Officers.
Please help
Regards
R.K.Trehan
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