IFB SENORITA DX
POOR SERVICE

HI,

I AM PRABATH.C

MY CUSTOMER ID IS 2046455

COMPLAINT NUMBER IS 4336345

MY IFB SENORITA WASHING MACHINE I BOUGHT IT ON OCT-09. IT GOT REPAIRED ON 1ST OF APR-10. I MADE COMPLAINT TO CUSTOMER CARE ON 2ND APR-10. SERVICE PERSONS CAME WITHIN TWO DAYS AND TOLD THAT SOME STONE INSIDE THE MACHINE HAS GONE.THERE IS NO STOCK OF THAT STONE IN SALEM NOW. IT WILL TAKE ONE WEEK TIME TO BRING THAT FROM CHENNAI. THEN THEY ASK FOR MONEY TO REPLACE THAT. WE DENY FOR MONEY WHILE IT IS IN WARRANTY PERIOD. FOR THAT THEY DID NOT TAKE ANY NECESSARY STEP TO BRING THE STONE TO SALEM.