I have lodged washing machine complaint on 20.9.2010 vide complaint no. 5135196 for replacing the PULLI and motor. The Engineer said that the company is not providing PULLI or out of stock since 20.9.2010. It is very strange that IFB, a MNC, has no small part PULLI in their stock. On the other hand, the customer care persons provided the names and telephone nos. of the serniors but they have no courtsy to attend the same. The bell of the phone ringing ... & ringing.
There is anybody gentleman in the company to instruct the concerned official to rectify the problem and get the machine OK.
In these circumstances, what is the reputation of the company for purchasing the appliances in the future. Till today no one move for resolve the problem.