Dear Sir,
I Purchased one IFB -Front Door, Fully Automatic Washing Machine from Saravan Stores, Shanmugam Road, Tambaram with Bill No.22526/31.12.2009
SRL NO. 52464.
The machine is a fulty one and so far at least 6 times it break down with various issues. I am wasting so much time by calling the local call centre and wasting my time. The machine is under Warranty and i am not happy wth the machine. Recenly the machine is down from last week of Sept10. So far no action has been taken other than sending the sales engineer for two times.
I request you to replace the machine immediately.
It is causing more stress and strain for us due to non availability of the machine. We are having 4 Adults and 2 Children at home. Assume clothes to wash for 6 people in a day.
Every time when the machine breaks down, it will be rectified after a week (we used to spend several days with follow up and regular calls).
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