IFB Washing Machine (Serena)
Non-installation

Hi,

I am Vinod Kumar. I had purchased an IFB washing machine (Model Serena) on last Sunday (24.04.11) from a home appliance shop near to my town and got informed that being a fully automatic model the company executive will be coming for installation and will be giving a free demo. From Monday onwards I am calling the company executive / home appliance shop and getting the response that within 5 minutes the company executive will be coming to my house for installation. It is almost 4 days and nobody has turned up till now.

I didn't expected that the service levels will be this much bad and I am scared that if they are not coming for installation what will happen if the equipment has some complaints.

I will be waiting for one more day and if nobody is coming then I will return the equipment to the retailer.

Reach me at 91 9895398534