Hello to all IFB sufferers,
i am also one of the IFB victims from Mumbai.
i own wash machine sinorita since 3 years. and from month one the machine started giving trouble.though the machine was under annual maintainance contract for two years; some major parts had be replaced quiet a couple of times. For the third year i declined the fruitless and pathetic AMC offer.
my grief is same as others. IFB"S SERVICE AND THEIR POOR PRODUCT. its pathetic. while lodging complaint once out of other numerous times i had also heard an excuse in rude and blunt tone at 3 pm that "i am having lunch, call later". After which the call went unanswered over and over again. This is a kind of profeciency IFB has while handling the complaints.
i feel as troubled consumers we must flood the IFB email box with our complaints as well. i have no clue if any IFB personnel is sorting these complaints at http://inconsumercomplaints.com
My advice would be get rid of this self-bought trouble named IFB wash machine somehow, and switch over to another brand with a good service. unless their sales get affetcted company is not going to wake up.
best luck and happy washing.
vrishali
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