Dear Sir,
I am Shijo Mathew from faridabad, I have to lodge a complaint regarding mine new handset of Nokia model no. 2730 classic, which i purchased on 30th of april. and its today 28th may and i have visited to Nokia care centre 3 times from the purchase date for resolving the problem, but the problem remain unsolved. The fault is been found from the date of purchase of the handset. On 7th of may i made a jobsheet for service of mobile regarding problem, fault ringer of handset, bluetooth problem, phone restarts/reboots and phone gets hanged.and i recived my handset back on 11th of may on a statement that the handset is now ready to use with no fault to it.from the next day onward i faced the same problem as above, but i couldn't visit nokia care while i was out of station.i had a talk to the customer helpline centre for the replace of handset, they requested me to have a visit to nokia care again, and on their request i had a visit again to the care centre regarding same complaint.and me issued the same jobsheet again.(jobsheet no. 106433527/100507/32)
Request you to kindly look into this matter and do the needful as soon as possible.
With Regards,
Shijo Mathew
house no. 1701, sector 29, faridabad
e mail id:- [email protected]
mb. no.:-9953796017
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