We had bought Kent RO Water Purifier from M/s Mausam Shoppe, Station Road, Kota in Oct. After that it has given us regular problems like water leaking, impure water and even not functioning at all at some times. For which we had contacted the dealer Mr. Ishuraj Singh of M/s Mausam Shoppe a number of times. Presently the problem was that we had encountered the problem of water not coming out at all from the appliance, for which we had lodged the complaint with the dealer. He said he will repair it and we will have to bear with the water problem for three days. As of date it has been 8 days that we have not recd our appliance back after service. We our facing tremendous water problem and our somehow managing it asking water from neighbours. The dealer is not picking up the call and also is not available at his shop also when we go there to meet him. We have encountered this poor and unpunctual service many a times and we are really fed up of this product and this dealer Mr Ishuraj Singh.
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