I would like to say that about 1 year back, I have purchased one Snacker (Electric Toaster) from M/s Pawan Trading Company, bhiwani - dealer of KHAITAN at Bhiwani. Just after one month, while using the same, its lock was broken, as it does not having sufficent space to put the sandwich, inside it & it is really very difficult to lock the same. The strength of the locking system is also very poor & could not bear the force, to be used, while locking. (That can checked). The quality of lock is too much poor. I have complained the same to dealer & he was also convinced with the same. He has told me to show it to the company rep, but now more than 1 year have been passed & I am still looking for replacement. your repl has told to dealer that it can not be replaced, as the lock is broken & it is out of warrenty. It is really very much regretted that, the company like Khaitan is manufacturing the products like this & before launching it in the market, it must be tested in field conditions & not just in labs.
The nob of the lock is of simple plastic & it can not bear the pressure, when filled with sandwich. It must be with some strong metel rod or any other suitable material.
I have written a no of emails to all the emails mentioned in company, but no reply, even after no of reminders.
Manoj K Jain
Bhiwani
[email protected]
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