Kodak camera
NOT RECD

I HAVE BOOKED KODAK CAMERA 9.2 MEGA PIXAL ON 28/11 MY BOOKING ID IS 440014732, BUT TILL DATE NOT RECEIVED. I HAVE CALLED MANY TIMES ON TOLL FREE NO. 011-40502424, THEY TOLD ME THAT THE CONSIGNMENT WAS DISPATCHED ME ON 28/11 VIDE CONSIGNMENT NO. 43611410850 DT. 28/1 BY BLUE DART COURIER AND THE SAME WAS RETURNED ON 30/11, BUT TILL DATE IT WAS NOT RECEIVED BY YOUR DELHI OFFICE. YOUR EXECUTIVE ON TOLL FREE NO. TELLS ME THAT, I WILL RECEIVE WITH IN 15 TO 20 DAYS. ALMOST 4 MONTH HAS GONE, WHAT I HAVE TO DO? YOU SHOULD ASK COURIER CO. ABOUT THAT AND DEDUCT THE SAME AMOUNT FROM COURIER CO. BILL AND DESPATCH ME NEW CAMERA. THIS IS THE SIMPLE PROCEDURE. PLEASE TREAT IT URGENT. IF I WILL NOT RECEIVE WITH IN 10 DAYS I WILL FILE CASE IN CONSUMER FORUM.