To
The Managing Director
LG India
Greater Noida.
Respected Sir,
L.G Air Conditioning was patronized and recommended to all friends and nears dears because of its Excellent After Sales Services, but know since last year your services have
become Pathetic and terrible.
Three years back there was CNBC Coverage of our house we advocated L.G products and that we were totally only using their appliances.
For my house I am as usual doing AMC for the Air conditioners as compared to last year when a Complaint would be attended in 24 hrs today no one bothers for 2 to 3 days for Complaint Diagnosis and then finally repaired in a weeks time that even after making calls which are largely un attended to supervisor, head.
There is a limit of begging, we feel we should approach CONSUMER COURT for Remedial measures and for Harassment.
But sir I promise you that we have so much negativity about LG today and if you carry on like this God be with you, you and your Company will suffer.
I think you have to do some thinking and stop this Attitude of LG people.
My Complaint may fall on deaf ears but I am frustrated and very angry at you because you have really spoilt the image of LG in our Minds.
Thanks and sorry for the harsh words.
Surinder Bajaj
House No 31, Sector 15 A
Noida
Mb 9818189895.
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