I have purchased a refrigerator on 02nd may from one of the dealer based out in sadar market, gurgaon who is running the shop for LG products.
The first piece which was delivered to us was carrying dent and we immediately asked the vendor to replace the same, the second piece which was delivered was ok and working fine for next 3 days and after that we observed that the cooling was not there. We raised the same to the shop owner and in return he raised the complaind to LG. LG person visited and changed something in the machine but still the refrigerator is not providing adequate cooling. We called up the vendor to replace the machine as it is defective and in return he replied that we cant do anything and please get in touch with the LG company.
When we purchased the freez, the shopowner guaranteed that if there will be any problem he will take care of same but now after selling he has changed. Would sincerely request to help us
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