I have purchased a split AC (5 Star) of LG make. It was installed about a year ago at my petrol pump office of "Hindustan Petroleum Corporation Limited (Shree Ambika Petroleum, Between 1st & 2nd gate of GIDM-Metoda, Rajkot-Kalawad Road, AT: Vajdi (Vad) Dist: Rajkot. Contact: Mr. Divyesh Gajera - 9979877921 [email protected])". The AC is not giving the required cooling and the water dranage or outlet seems not working properly. The dranage water comes out from the inner unit.
i have logged the complaint on toll free no. 1800-180-9999 for more than 5 time and i am logging these complaints from last week of FEB till the date.
day before yesterday, the water flow from the inner unit was so much excess that it went into the electric switch board which is fitted in the wall under the inner unit resulting in electricity failure and small office fire. I was sitting at my desk in my office and the fire took place just behind me. I have also informed LG people about the accident in last week of March but there is yet no response from LG.
i think LG people are agressive in selling their goods but after sale service is VERY VERY POOR. my complaint is still pending on the date.
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