Inconsumercomplaints.com » Electronics and household app. » Review / complaint: LG - No response for after sales service | News #373228

LG
No response for after sales service

Our Company and even for personal home use i have got total 55 Air Condition Machines of LG. this includes split Ac and floor standing ac. we have complained several times from last 10-12 days for repairing my AC's at least of the office. Due to really high temperature here the employees are not able to work. Although we have been calling LG customer Service Center continuously they have been asking us next 24hours each and every day. but to our disappointment we are not receiving any calls back. No response at all. Again on calling we get local service center number but even the local person doesn't come to the spot and always give a next day date or don't even receive our call. We are really pissed running after them and getting no response at all. This time I have been waiting in vain for their technician to call me after booking a complain. I was promised that a technician would call me. The dealer from who we had taken the AC "Mohapatra Dealers", Bhubaneshwar is also not responding.

Although i have complaint numerous time but they have no track of complaint no.

Still i have listed the complain numbers

RNA120608059595

RNA120608060128

120608058722

120518028287

Now when i warned them that i will take serious action against them they have diverted my calls. The after sales service is worst and they don't even follow any policy


Company: LG

Country: India   State: Orissa   City: Cuttack

Category: Electronics and household app.

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