Sir,
1. I am Alok Kumar and was a fan of LG products before this happened to me.
2. My LCD TV has been lying unused for past 4 months. Your technicians have not been able to repair it despite several complaints. He says " It is beyond his technical abilities". I consider it as a case of very poor service support.
3. Please tell me why LG can not repair my TV which is not even 2 years old and which was working perfectly fine till one day it refused to dispaly picture.
4. I am determined to take up this matter to the highest forum and will certainly look for other options to redress my grievances.
5. The details are as follows...
Product - LG LCD 32' model 32 LH 20 R
First Compalint - RNA110202021259 on 3 Feb 11
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