Dear Sir/Madam,
We purchased the LG Frige on 3rd June from Mandar Electronics Virar (West). We had received a Lg frige which had damaged Door. After several complaints made to Mandar Electronics we received a Answer that this is a Manufacturing defect. Two Months later after several reminders they changed our LG Frige Door but still there are problems with it. The LG Frige Door makes lot of noise while opening & closing there is one more problem that has aried after the replacement of the door. The LG Frige door higes are loose hence the door is not fitted properly.
The complaints enrolled at LG Customer care are mentioned below ;-
1) C09C105408 - Dated 19th Dec
2) C09C1720359 - dated 17th Dec
3) C09C1414472 - dated 14th Dec
4) C09C1302478 - dated 13th Dec
5) C1020419902 - dated 4th Feb
Very time the technician comes & nothing happens. We also had telecom with Mr. Joshi of LG Electronics but the answer we received was that the it is not Manufacturing defect but the Lg Frige was not handled properly in transit. Hence we request you to please look into the matter.
Thanks & Regards
Vinaykumar Raghav
09321194979
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