Dear Sir / Madam,
Let me introduce myself, my name is VipinChandra B. Shah from Mumbai, India Recently in 16th February - I bought a LG 305VV5 refrigerator for nearly Rs.18, 900 from Omega, Mumbai, Borivali (w), since then I experience trouble LG advertises it is the best latest model, but my fridge has got Damage and Color faint problem, after 2 Month it was replaced with New Model LG (GL – 305VM5) but cooling problem & some sound is heard intermittently from the back of the unit, each time i register a service call LG engineers take time in even attending my service call, it takes 2 Months to replace the fridge but also there is problem in Cooling with New model.
Service team is trying to convince me stating that it is a new model so performance & other factors needs to evaluated by people & the success & failure depends upon patronage of the customers, which means they are not sure of the performance of the fridge.
How many time we will face this issue. We are thinking about the consumer court because when we buy the fridge dealer asked that it’s good model and all but after receiving the problem dealer inform that to contact LG service. Why Dealer and service center are playing with customer.
Contact Detail: 9892849074
Landline Number: 28932040
Residence Address: 52, Himmat Nagar, 4th Floor,
s.v.p Road, Borivali (w),
Mumbai 400092
0 comments