Dear Sir / Madam,
We had purchased this LG LCD TV - 32 inch.. five months back and unfortunately we didn’t notice the defect. But when we did notice it we asked them to replace it as it was production defect and not technical one.
But they denied saying we will repair it and despatch it. Its so painful to see that after purchasing a expensive piece we have to repair the product.
Moreover its more disgusting to know that such a high profile and prominent co in consumer products deal with their customers in such a pathetic way. The customer care no is just for name sake. No one attends the call even if tried n no of times. This is not the one instance we are facing with LG. We had a very bad experience in purchasing LG products and wouldn’t suggest it to anyone.
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