Inconsumercomplaints.com » Electronics and household app. » Review / complaint: LG Refrigerator - pur. from Viveks India, Adyar br - Replacement of LG Refrigerato | News #376606

LG Refrigerator - pur. from Viveks India, Adyar br
Replacement of LG Refrigerato

Dt.21-01

Chennai

From

P Nirmala devi

No. 16, 14 th street

Tansi Nagar (opp. Parvathy prov. Store)

Velachery Chennai 6000042

Phone : 9283704738 9283167404 044/69539514 email: [email protected]

INSPITE OF REPEATED REMINDERS OVER PHONE, YOU HAVE NOT TAKEN ANY ACTION.

To

The Manager

VIVEKs

Adyar branch

Chennai

Dear Sir,

Reg: Purchase of LCD Refrigerator Model No. GL 278 VTE Bill No 11611010686

Bajaj Finance approval No.

&-

I have purchased LCD Refrigerator 260 liters (Model Mentioned above)

on 03-01.

The model which I opted is Red in colour. The fridge was delivered on

04-01 at 12.30 pm, your delivery person has opened the pack and

shown the Fridge. To my astonishment, it was Baby pink instead of Red

, which I opted. I refused to take delivery of the Fridge, but your

delivery person insisted to take the delivery and requested to report

the same to you.

I, immediately called your despatch section and informed the matter,

later on I called your Adyar branch, one Mr Guna. I was informed by

your personnel that the Fridge will be replaced by red one and the

pink fridge will be taken back at the time of delivery.

Even after 20 days, the Fridge was not replaced.

Kindly, deliver the Fridge (red) immediately and take back the Pink

Fridge, because we cannot keep the unused/unpacked Refrigerator in our

Home for long time.

Please note that if you are not delivering the Fridge (Red) within one

week, I will be restrained to make stop payment of EMI pertaining to

Bajaj Finance.

Thanking you,

P.Nirmala Devi



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