Inconsumercomplaints.com » Electronics and household app. » Review / complaint: LG Side By SIde Refrigrator - Inability to resolve the problem | News #376767

LG Side By SIde Refrigrator
Inability to resolve the problem

I am resident of Noida and bought Side by Side door refrigrator a few year back. It has been doing well till it went out of order due to power fluctuation. And there started a series of woes. The latest one being - "The vegetables kept in the vegetable compartment freeze." This is better than the previous - both the fruits and vegetables kept in the respective fruit and compartments used to freeze up.

Company engineers keep on blaming this on the Rainy Season - the cold air in the compartment settles down causing the temperature to drop too low in the lower compartments.

What i can't understand is -

a) Why is it impacting the vegetable compartment only and that too when vegetable compartment is on top of fruit compartment?

b) what are the temperature sensers in the compartment doing?

Anyways, despite multiple complaints (C1080229660, C1082633325, C1090123341, C1090422666) it still the same and the last one is finally closed with me receiving this SMS - "Your Service Request C1090422666 is closed. (Reason: Demo/Service Not required by Customer). If need any further assistance pls SMS "Service" to 9818225333."

If you can't solve the problem then frustate the user to stop chasing you :-(


Company: LG Side By SIde Refrigrator

Country: India   State: Uttar Pradesh   City: Gautam Buddha Nagar

Category: Electronics and household app.

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