Dear Sir / madam
I am Chandubhai Majithiya. I Had purchase one new split ac from Super air condition. 4 Classical Bhuvan. Bhulabhai park. Ahmadabad.
While Invoice no. R-274. Dated 23 July. Model No. LSA5LP3AF6 L G air conditioner.
Wrong delivery address wrote in invoice by supplier.
Same has been installed on same day by your team.
While installation and charging the gas they found that cooling coil of indoor unit was leakage. Then after that indoor unit was replaced by new unit sent by supplier. They didn’t charge gas after replacing the indoor unit.
Your installation team has not made Installation report. Or any written document for installation.
Next day I observed that abnormal noise coming from indoor unit. I complain for that and your team has visited on 7th July but they could not solved the problem.
Then after I made number of call and discussion with Supplier and your Ahmadabad representative Mr. Bimal Mehata. He has sent a team on Tuesday 20.10.2010 . They found the problem but could not solved. They has also not prepared any written documents. But disused with Mr. Bimal Mehata on Mobile regarding problem.
He has discussed with me on Tuesday 20th July. regarding Problem in new installed LG split AC at my Home. And commuted to solve the problem within two days…. But it’s not solved.
Most thing is that . today I observed that abnormal noise coming from outside unit also.
Now I have doubt about LG product stability and also doubt about your service providing capability.
You are requested to depute your technical team to check the product quality. If it is defected arrange to replace by new.
I hope you will take appropriate action to solve this problem.
Regards
C Majithiya
09727724467.
0 comments