I bought LG TV at the year 2009.Now, i m facing the problem with my TV that it is being shut down automatically. Then i registered complaint with LG customer care with complaint no. RNA 110828017709 dtd 29.08.2011.
Service Engg. visited and stated that some part is unavailable hence he hold my request on pending status and as soon as part will come it will be repaired/replaced. After spare of one and half month, the problem is still pending and when i contacted customer care, they informed that complaint has been closed in absence of unavailability of part.
It is un justified that without resolving the problem, complaint has been closed. LG is helpless to maintain the their product after launching in market. I am still facing the problem with my TV and customer care executive not able to explain how it will be repaired.
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