MY CUSTOMER CODE IS 2575801 & MY COMPLAINT No is 5448431. My IFB washing machine is not working for last 9 days everyday i am putting up complaint and been told to wait for 24 hrs. but there is no response from any body. Every time a new phone no. was give. First it was customer service centre phone no.i.e., 65423608 & 9350566142. I and my wife tried these phone No. for some atleast 50 times but no response. Then subsequently were given phone No. of some Mr. sanjay 9313779796, Again we tried this Mr sanjay's phone No. but there was no respose (Phone is switched off) was the sound from other side this was round the clock. passing of another 24 hrs. The pathetic part is every time you call up customer service they tell wait for next 24 hrs. Next in the line was Miss/Mrs pallavi Goora another goong in the line phone with phone no 9310101149 (supposed to be a higher offical in the line) But without any change iin the satus her phone is also continouslu swited off. Story does't end here, then the service centre tells me they will make me talk to there higher official but after 5 min, on hold I am told that they are busy and I will be called upon by them after 2 hrs. but those 2 hours have not ended after 4 days also. Then came another pathetic phone No. of supposed to be again a higher official Mr. jokhraj singh i.e., 9310615183 this great great gentleman has also switched off his mobile and I dion't know what he must be doing.
The worst part is still to come don't loose your patience. please go on reading.
IFB might be a good company but the employer are very gready as service is available on payment by IFB personals only. But as they come to know The machine in under AMC nobody bothers to respond or even pick up there phones.
In the end there is a request that if any sinceare or GOD loving person of the company or otherwise reads this note please convey to the company that GOOD Company product with greedy and unfaithful service personal. NONE OF YOU ARE GOING TO DIE WITH THIS KIND OF MONEY ON YOUR CHEST.
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