I had given my Mx463 Max mobile phone for repair to Mobile lab at their Branch Al-Fahad Arcade saba cross road, puthiyara caliut on 11. The problem for the phone was key pad "hang" and got it back after repairing as on 15-11. The problem was occurred with in the guarantee period but due to missing of guarantee card from my side I had paid Rs-250/ for the repair as per job No.1002. But the same complaint has happened again and given for repair on 22-6 at the same place with job card No. RO/D80/1112/0002158 dated 22-6. At that time they had told me they will repair free of cost. With in this Six month period I had gone at puthiyara office at several time and also contacted many time over phone. Every time they are saying they will call be back after searching but they never contacted me.
At last I had gone again there December first week and they promised to me they will given with in 8 days but Until this date they haven't contacted me. Now I realised this problem is not only to me but lot of people like me are facing the same problem with irresponsible staff of Mobile Lab, AL-Fahad Arcade, Saba School Road, Puthiyara, Calicut.
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