Dear Sir
I have bought a micomax bling mobile phone on 24th of August. After using it for a month the phone started showing complications. I had submitted the phone to the Servicing Centre situated in Lajpat Nagar (Technocare), but to no avail. The concerned authorities of the servicing centre were suppose to inform me regarding the date of receipt of my product after repair, but that never happened. Within these days i tried calling on the given contact no. several times but no body received the call. One fine day i rushed and collected my phone. Within 2 days of Servicing, it started showing the same problem once again. Again i had to rush to the Servicing centre, then i had submitted my phone there on 21.01. after that the same story continued, i was suppose to get back my phone withing 2 weeks or so, but neither did i get a call from them, not did they update me with the present position of my mobile phone. (Heights of IRRESPONSIBILTY).in the mean time my ear phone also got damaged, and they repalced it wit a local ear phone, which again got damaged within a week.
Since my date of warranty was finishing on 24th of February i went by myself, without any prior knowledge from the service centre on 23rd of February still my mobile phone was lying there unrepaired n with 1 more damage inflicted to it (the mirror was broken) this time. I submitted my phone this time also with the hope that may be this time they will repair it completely, and since i am a college going student, who is doing her Graduation Project in Greater Noida, i don't get time to come and either submit or receive my phone any time of the day, so i requested them, giving my address to please deliver it to my given address but to na avail. till date i had not received any call neither did i receive my mobile phone.
Finally i was compelled to miss my office and rush to this Service Centre at Lajpat Nagar, once again, but i found the same problem still persisting. Now i do not wish to take back my badly tampered phone, i just want my money back from the company.
I am writing this complaint to you so that you please take some legal action against this company.
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