Ref No Date : 15-6
To
The Officer
Customer Care
MICRO MAX MOBILE
Dear Sir,
I AJAY KUMAR TAMRAKAR have purchase Micro Max Qube on 24- Jan BILL NO 2121/1981015 from Mobile stores (STORE No- 1394) Jain Tower Russel chowk JABALPUR from the beginning it has charging problem it never shows full battery & discharge within one hour of continue talk
I have come to know from my friends and micro max company web site that QUBE-550 has good battery backup but from beginning my hand set get discharge very soon, Data Cable is not working properly, hanging problem, Auto on /off & on automatically with in 1min.
1st Compliant I have already changed charger cum data cable which is still not working properly, at that time have given my hand set for observation to N P Electronics Napier Town Jabalpur, same I have reported next day.
2nd Compliant, that time have again given my hand set for observation with same nature of problem to N P Electronics Napier Town Jabalpur they have return my hand set but, unable to give a accessories, at that time charger cum data cable is not in stock.
After that I have call to N P Electronics Napier Town Jabalpur for more than 15-30 times for charger cum data cable within 15-20 days they have same answer that “ Pls contact Tomorrow the Cable is in Transit “
3rd Complaint, At last on 9th of June they accept that charger cum data cable is in stock when I give false statement that I have to buy the Battery & data cable.
On 9-6 evening I went to N P Electronic Napier Town Jabalpur to collect charger cum data cable, but unfortunately they have issued me JOB CARD No 2191808 Date 09-06 with two complaint
1 Date Cable not connect 2 Hand Set Dead
On 11-06 I went to service center to collect the hand set but I return back, on same day I call to 01144770000 by cell no 8959903769 and one of your representative also talks with Mr RANA, than on 15-6 service center return the Hand set with the statement “ that you can charge the hand set but you can’t transfer Data through Data Cable, due to some problem at the same time they have changed my Battery
Very 1st time requested N P Electronic Napier Town Jabalpur to depositing my hand set for your deep observation, with battery & charger cum data cable
It is very clear that the hand set has few technical problems which is neither sort out by the Service center & using trial and Error with my hand set
You are requested to take it for the above observation and informed me with in 24 hr and
if it has any technical problem I will send the Hand set for Replacement
Thanking You
You’re truly
AJAY KUMAR TAMRAKAR
94258-64169, 89599-03769
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