Dear Mr Kim
MD LG india
I want to bring it to your kind notice, your company has been instrumental in harassing my wife, misbehaving with my wife during complaint to your customer care. We are suffering on the hands of your customer care since last week, Our ref no FYI is C1062630203 and we are getting false promises on repairs and nothing else.
The engineer who visited us mis informed us on the status on the machine and in fact made it dead before leaving while it was working when he came to my home but was a bit erratic only. I observed it was the door sensor issue which was make to look to us it was the main control plate which was not working and was even offered by the engg to buy his personal plate at almost half prc with 3 month warranty
I don't understand why such petty attitude is being shown to customer and Lg reputation is being sold mercilessly. I want you to kindly intervene and get my machine up urgently. I am very hopeful to get your support on immediatete basis and if i don't get is then sir i am very sorry to say i have to knock the door of consumer courts and also forum which help customers
In anticipation of help, awaiting your reply on remedy to my prob as informed above
kind regards
SANJAY KAPOOR
Director
Etron Technology Inc Tiawan
Cell no 98101 38305, 011 4550 9805 c/o Mrs Kapoo
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