I purchased mobile phone through naaptol brand name: A1 Lephone worth Rs.4000.00. Customer code no. 321312. I booked the order through phone with customer support people. and received the phone through courier on 26th April. (One day here or there approx). and after using for one day I had realised that my phone battary did not work for even 20-30 minitus even after charging for 4-5 hrs.
I booked a complaint in naaptol through phone on 28th april. and they promised to send me new battary within 7-10 days. but till now i did not receive any SMS or feedback or even my battary. Its almost one month now. I have repeatedly booked my complaint for every 7-10 days. but there is no response. Please help me.
Thank You
Madhavi
Mob No.9246201014
0 comments