I'm Visal Thomas. I bought a nokia 5235 mobile phone from your shop at kottayam. Invoice number 732/908235.Along with the mobile there was a scratch card it assuared a gift for purchases above RS.3000.My phone cost RS.8699.When i scratched the card i got a watch i was happy because the salesmen at the shop told me that i'l get a watch above RS.2800.
They asked me to take a DD of Rs.99 and sent it to an address specified in the scratch card and i sent it by courier. After one month i received a watch through courier but i was surprised because the watch i got will cost atmost 150 rupees and i was totally fooled by your gift. I want Mobile store to replace the watch and give the assured gift. This is not the way to treat a customer.
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