Dear Leena,
I would sincerely like to apologize for the inconvenience you faced. We are happy that you have selected Naaptol for your valuable shopping. As you have mentioned in your complaint that the defective product which had send us is not delivered back to you.
However, after checking your Naaptol account, I've found that the product has been replaced and redelivered to you on 26/02.
We would request you to write us on [email protected], [email protected]. Also, you can call us on 9223490900 for further assistance.
Regards,
Customer Care.
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