Sir, i bought Nokia 3600s mobile on 11.5.2009. The IMEI no is 359306021961022. For past few days, my mobile is switching off automatically. So i decided to format my memory card and also updated my mobile software. But problem didn't solve after updating software. My friends told me that problem might not be in software side. so i approached Nokia care centre in Madurai yesterday. I asked them to check the IC's and find the problem. They opened my phone and told me that there was no problem in hardware side of the phone. They asked me to update phone software. I know the procedure of software update, so i told them that i could do it myself. After i reached home, i noticed a problem in my slide. Slide is not working in my phone. When i open slide, it should attend the call, but i need 2 press green button.. Then what is the pourpose of slide?
So i went to Nokia care this morning to ask about this problem. But they repeatedly saying that it may be a software problem. I asked them if u update, will it work? They couldnt answer my question. Then they said to replace the flux and its cost is 530rs. They cant find the problem of slide. They want only money. They couldnt accept their fault. The problem arised only when they opened my mobile. There was no problem in my mobile except switching off problem till yesterday. Im feeling very bad of nokia customer care. They ruined my mobile.
I mentioned their address below.
Sact Communication,
152, North Veli Street, Near Old Chokkanathar Koil, Simmakkal, Madurai-625001
E-mail: [email protected]
Phone : 0452-4372830
0452-4372830
0452-4372730
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